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Win Over Audiences with Effective Finance Content Marketing

Posted on by Maggie Gotszling

Financial literacy is in short supply. Brands who lean into an education-first finance content marketing strategy can build lasting customer relationships, when done right. 

Consumers are making a substantial investment when they choose to work with your financial institution. Outside of the financial commitment, the decision of which company to work with also requires a significant amount of time and research. This is true whether selecting an institution for banking, loans, or retirement funds. 

As a marketer, it’s important to be proactive in answering key consumer questions to win their trust and business. Some questions our financial services clients are regularly addressing include:

  • Which business offers the best rates? 
  • Can I solve all my financial needs in one place? 
  • What accounts and funds are best for me? 

But, these questions are truly just scratching the surface. To win over audiences, you must build a robust, flexible finance content marketing strategy that:

  • Simplifies communication between the business and consumers 
  • Delivers useful content in the most opportune areas  
  • Leans into innovation, fearlessly breaking the mold 

Building a line of communication with finance content marketing

To persuade consumers to trust and invest in your financial services, you must understand their motivations, financial literacy and relationship with your brand. But don’t stop there. 

Go more in-depth to find out what their research process looks like, understanding what and who impacts their financial decisions. Additionally, discover what channels they use to formulate an opinion about your financial brand. Are they watching financial channels on YouTube? Searching on Google to see if you’re on a list of top local banks? Reading brochures on the benefits of opening certain accounts? 

47% of consumers worldwide turn to their wealth manager or investment adviser when making important financial decisions, followed by educational resources from financial institutions (41%), whereas friends and family as well as social media are only at 25%. Yet, when it comes to making overall financial decisions, Gen-Z is turning to video while Millennials and Gen-X continue to first turn to search engines.

Financial Education Sources by Generation

Figure out which channels your target demographics are turning to, create a unique communications strategy by product, and meet them where they are. Formulate a financial customer journey with your marketing to help answer their questions and ultimately persuade them to call, email, or fill out a contact form.

Leading with quality content

Depending on the risk of the financial decision, consumers may need a lot of time in the consideration phase. They’re weighing their options, researching and consulting with trusted sources. Regardless of the product or service line, sharing high quality educational content is your opportunity to show up early in the consumer journey.

Even if you’re just trying to get a consumer to open a checking account, taking the time to produce a high quality digital brochure or a video ad explaining your value creates an opportunity to build high lifetime value. The average consumer retains the same checking account for an average of 17 years.

Establish yourself as a helpful guide throughout the financial decision-making process, featuring your organization’s subject matter experts as authorities in the financial industry. Also, use consumer intel as the foundation for your content marketing strategy. Then create informative, empowering content personalized for your target audiences that addresses those top of mind questions and helps them feel in control of their finances. 

Educating financial advisors vs end users

The process of creating and distributing content becomes slightly more complicated in a B2B2C marketing model. If a third-party business or individual is responsible for the final sale, you must arm them with information to best represent your value. With B2B content, you can be more technical and include common industry jargon. However, your B2C consumers need different materials. Lean into high-level content, providing enough information where the consumer understands the benefits without being overwhelmed or intimidated. 

Link these two paths by creating a series of content around the most important topics for explaining your product and service value. This allows the consumer to interact with multiple, digestible pieces of content that guide their research and discovery process.

Then, create a two-pronged advertising strategy to amplify content in key channels that make sense to each respective audience. With financial advisers, perhaps it’s serving amplified content alongside well-known financial journals, television programs, and LinkedIn, whereas content amplified for consumers could appear on YouTube, Google, or even TikTok. Either way, it’s critical to create an omnichannel experience with multiple touchpoints that keep your brand top of mind. 

Identifying the greatest opportunities

Even though you should be implementing an omnichannel experience, that doesn’t mean your strategy should be throwing dollars at the wall hoping something sticks. That’s especially true in terms of marketing channels and tactics. Use measurement tools, such as media mix modeling, to understand the channels driving the highest return in your campaigns. Then, align your most valuable, informative content with highly trusted channels. And finally, determine unique KPIs to define success and keep your marketing accountable. 

Breaking the mold

It’s easy to get into a rhythm of what’s comfortable and familiar in your marketing. But, it’s important to consistently keep a pulse on what’s happening across the finance spectrum.

  • What trends are impacting marketing execution?
  • What matters to your customers today? 

Based on these learnings, test a variety of content marketing executions. This can vary from your standard display banners to custom articles, podcast placements, email marketing – you name it. Begin building reach with expanded target audiences (achieving sufficient scale is key!) by using adjacent topics to your typical content. This will position your brand as a helpful thought leader.

Financial literacy is still lacking across much of the population, especially younger generations. Brands have a major opportunity to drive finance consumer leads through education – a pivotal, but often overlooked, part of the consumer journey. 

For tips on how to incorporate a financial content strategy into a full-funnel digital marketing, view our Ultimate Guide to Financial Marketing.

The Ultimate Guide to Financial Services Marketing

Posted on by Coegi

How Financial Institutions Can Adapt to a Digital-First Marketplace 

Consumers are making a substantial investment when they choose to work with your financial institution. Outside of the financial commitment itself, the decision of which company to work with also requires a significant amount of time and research. This is true whether selecting an institution for banking, loans, or retirement funds. 

To win over finance customers, you must build a robust, flexible strategy that establishes trust, provides an open line of communication on preferred platforms, and simplifies the finance decision-making journey. Keep reading for Coegi’s how-to guide on financial services marketing. 

In this guide you’ll learn how to: 

  • Capitalize on market opportunities 
  • Target and motivate financial consumers with personalized messaging
  • Create an effective omnichannel financial marketing strategy
  • Track, measure, and improve advertising performance 

A strong audience strategy backed by a robust understanding of their behaviors, motivations, preferences, and media consumption will drive reduced media waste by ensuring your ads are being shown in the ideal places and with an effective message.

-Maggie Gotszling, Account Strategy Director

Key Digital Channels for Financial Marketing 

During the COVID-19 pandemic, everyone – even late adopters – began exploring ways to  conduct finances online. We saw a surge in usage of online bill pay, Apple Wallet, Venmo/PayPal, digital check deposits, investment apps, and more. 

With this shift in behavior, the volume of physical banks is shrinking. From 2012-2021 there was a 16% decrease in US branches. On the other hand, there will be over 3.6B online banking users globally by 2024. 

Changes in digital adoption are prevalent among both financial professionals and consumers across age groups. As a result, 87% of financial marketers increased their digital marketing budget in 2022.

Use the following digital channels to focus your dollars on the most cost-efficient and effective channels that align with a digital-minded consumer.

Video

Finance brands are realizing the value of video in driving awareness through storytelling, which is important for major financial decisions. Consumers are shifting more and more to video content. In fact, around 84% of consumer internet traffic is on video content. So use quality video content to educate your audiences, show your brand personality, and bring your message to life.

YouTube 

YouTube is the preferred source of finance-related video content among Gen-Z. Additionally, one in three Millennials cited YouTube as their preferred source of investing and personal finance guidance.

Connected TV

Streaming TV received the highest investment of any digital channels by consumer banking and consumer finances brands in the past year, according to Pathmatics data. 

Why are finance marketers leaning so heavily into CTV? 

  • High-impact video content on the largest screen in households
  • Addressability with contextual and behavioral targeting
  • More flexibility and affordability versus traditional TV

Social Video

Short-form videos on social media platforms typically receive higher engagement and promote better brand recall. This is why video ads are expected to account for 35% of social media ad spend in 2023. Use quick, straightforward video content to efficiently convey your brand message.

Paid Search

Search engines drive nearly all website traffic and are the third most popular source for consumer financial education behind families and banks themselves. It’s critical to show up as a top-ranking site on Google. Pair effective keyword bidding with strong website SEO to ensure your brand is visible at key points in the consumer journey. 

Display

Display ads are a cost-effective option for building brand awareness. They can also drive consideration and lead generation through specific CTAs. We recommend using dynamic creative for personalized offers which drive measurable actions. 

Native display ads are especially useful for targeting finance buyers when they are reading contextually relevant content. It can position your brand as an additional resource to the topic they are reading about without being intrusive.

Paid Social

59% of financial marketers expect to increase their social media marketing budget in 2022.

Why? Four out of five financial marketers gain new leads through social media. 

Social media is useful in bringing your brand to life and building trust and authenticity with followers in an environment where they are active daily. It also goes a long way in driving new prospects and increasing customer lifetime value. 

High Performing Social Channels for Financial Marketing: 

LinkedIn

LinkedIn has millions of active professionals with detailed targeting capabilities for reaching a business-focused target audience. On LinkedIn, individuals are more likely to engage in business activities. You can also use tactics like job title targeting to ensure you are reaching the right individuals.

Facebook and Instagram

Instagram is the most highly invested-in social channel for consumer banking, followed closely by Facebook. Together, these channels make up nearly half of all digital consumer banking ad spend. Lead generation ads on both platforms offer a reliable way to collect first-party data in exchange for educational content. 

TikTok

No other social platform enables the potential virality or mass reach as quickly and easily as TikTok. Plus, there’s a huge niche on TikTok for financial content. Younger audiences looking to increase their financial literacy follow creators who post relatable and digestible finance content. There is a great opportunity for banks and finance brands to educate consumers and build awareness via influencer partnerships and paid advertising on TikTok. 

Twitter

Twitter is especially effective for targeting financially-minded individuals. 41% of users report that financial and business content on Twitter can impact their investment decisions. The platform has a very active crypto and fintech community. Members are consistently discussing the latest news and trends in the space. Align your brand with this content, trending hashtags or popular creators to capitalize on the opportunity Twitter offers. 

Reddit

Reddit often referred to as the “first page of the Internet,” is a discussion-based platform that allows advertisers to reach a very niche audience at a cost-efficient rate. It is most popular among the 18-34-year-old age group. This makes it a great option to reach younger generations with a financial interest. Look for relevant subreddits where your brand can show up as a helpful resource. 

Local Partnerships

Regional finance brands need to be active in their communities. Local partnerships are a great way to establish that presence and boost brand affinity. For example, a regional bank could sponsor a professional sports team or non-profit. Even for national brands, it’s important to identify the key regions where you have the greatest traction and find partnerships to help amplify your brand.

Content Marketing and Publisher Partnerships

Less human interaction with advisors and representatives means your online content has to work harder. Thought leadership content can humanize your brand and help guide your customers through their financial journey. Through publisher partnerships, brands can establish authority in particular industry niches.

Digital-First, Not Digital-Only, Engagements 

Despite the strengths of all these channels, digital tactics shouldn’t stand alone. Accounts opened in person have up to 10x higher balances after four months than those opened digitally. A positive physical onboarding is ideal to enhance customer lifetime value. 

PWC reports, “Most consumers do still want to work with real bankers along with technology — especially during initial acquisition and onboarding activities — as long as it’s on their own terms”. So explore ways to create immersive experiences that blend physical and digital worlds for both customer service and advertising. 

Creating an Omnichannel Financial Marketing Plan

Only 9% of customers say their bank offers an excellent digital customer experience. The top way you can improve the banking customer journey, according to BAI, is to improve the omnichannel experience. It’s easy to get absorbed in individual channels. However, this causes campaigns to turn from strategic to tactical quickly. 

Instead, leverage a consumer-focused approach that determines who your most valuable audiences are and how you can best reach them.

Forward-thinking finance brands have an exciting opportunity to leverage the digital marketplace to their advantage. With a digital-first approach, audience personalization, and strategic targeting, you can reach your highest potential buyers with maximum efficiency. 

As you continue to navigate these challenges, Coegi is here to guide you. Reach out to us at info@coegipartners.com for a strategy consultation to enhance your customers’ digital journey. 

Q&A on Healthcare and Pharmaceutical Marketing Best Practices

Posted on by Coegi

Building business solutions for regulated industries is complex. At Coegi, we fearlessly take on clients across many regulated industries, and are well-known for expertise in healthcare and pharmaceutical marketing. Clients come to us regularly to build their knowledge in the space.

This Q&A blog shares our learnings over the years. Coegi’s subject matter expert, Account Strategy Director Colin Duft, and our technology partner PulsePoint’s Head of Strategic Accounts, Malcolm Halle, answer questions regarding healthcare and pharmaceutical digital marketing best practices. 

 

Q: What should healthcare and pharma marketers do to ensure they are being compliant in their digital advertising?

A: PulsePoint – The foundation of all digital advertising is the data behind it. While data sounds like something objective, in reality not all data is created equal. Do the homework and look under the hood to understand the data informing campaigns. From a compliance perspective, two things are crucial: 

1) Consent: guarantee healthcare audiences reached provide the brand permission to market to them

2) Deterministic data: the patient or physician information so marketers know they’re actually reaching person who consented to marketing 

Building on this, it’s also important to consider the data in totality. The goal is to aggregate enough pieces of data about an individual compliantly to create a complete picture. Then you can meet the patient’s needs accurately. However, this process needs to happen in a privacy-preserving way. Lastly, the freshness of data will affect its usefulness and accuracy. 

A: Coegi – Similar to other verticals, it’s important to keep a pulse on the regulatory committee guidelines. Compliance isn’t a black and white map. HIPAA allows room for multiple interpretations, so committees such as the NAI help provide greater clarity. Additionally, it’s important to always be transparent with the client. If something feels off, have a conversation to explain your compliance recommendation and hear their point of view.

Q: The ecosystem of healthcare provider (HCP) marketing is shifting, with the acceleration toward digital. What are the latest trends in healthcare and pharmaceutical marketing for targeting HCPs?

A: Coegi – No matter the strategy, measurement should always be the nucleus of a campaign. Companies like IQVIA and Veeva-Crossix provide marketing measurement products that tell a story and tie back success to a Rx. Use these solutions to complement and build on the brand’s sales team as they start to enter the doctors’ offices once again. 

A: PulsePoint – As digital becomes the dominant vehicle to reach HCPs, marketing to them doesn’t need to be restricted to office hours. Instead, understand and seamlessly align with HCPs’ shifting mindset as they go through their day. We can reach them with unique messaging during white coat moments as well as blue jeans moments. We see on our platform that HCPs are visiting work-related websites around the clock. But, we can also coordinate these marketing campaigns on other channels such as Hulu after dinner or on Spotify during a workout. These personalized touchpoints provide a more human experience.

Building on Colin’s point, PulsePoint offers an HCP measurement solution called HCP365. It enables healthcare companies to understand HCP brand actions across digital channels, including website, search and media, at the individual NPI level, in real time. This means brands can now know, with a very high level of certainty, that Dr. Susan interacted with a brand ad, or Dr. Patrick visited the web site. This kind of individual level analytics allows brands to understand, and therefore optimize, media performance with their specific target HCPs. 

Q: What outdated advertising strategies do healthcare and pharmaceutical marketers need to leave behind?

A: Coegi  – On the healthcare provider side, marketers need to come to terms with the fact that doctors don’t just read medical journals all day. HCPs are people too. Even with a smaller audience, you can hyper target the doctor and scale simultaneously. For consumer campaigns, patients also don’t just read endemic articles on a particular condition all day. Use media to reach them throughout their day across various touchpoints. 

A: PulsePoint – Marketers definitely need to break their ties with old school geographic and demographic targeting. This is especially problematic with connected TV. More than half of all CTV buyers in healthcare still use geo/demo targeting. They’re reaching broad audiences with significant waste. CTV offers so many more targeting capabilities, for example, targeting specific HCPs based on clinical behavior or targeting likely patients who have recently researched specific condition content. Take advantage of these capabilities. It may slightly drive up costs, but will significantly improve impact and ROI.

From the patient perspective, we know advertising and content marketing works to drive consumers’ health decisions. But it’s not a simple ‘if X, then Y’ journey. All consumers start their journey at different points, so they react to different messages in different ways. Yet we serve them all the same content and expect to see the same performance. Instead, use predictive analytics and machine learning to identify patterns and recommend marketing actions based on the customer’s profile and previous behaviors. This will maximize downstream results.

Q: Building on this topic, how can marketers reach patients with sensitive health conditions?

A: PulsePoint – The most direct, privacy-safe and effective way to reach people living with sensitive conditions is with contextual media. But don’t think of contextual media from five plus years ago. Contextual is now quite sophisticated. We can serve ads alongside relevant content, of course. When setting up contextual campaigns, it’s also important to understand co-morbidities and correlating factors associated with each condition, and use these to extend reach.

A: Coegi – If a particular health condition is sensitive, there are two primary considerations: 

1) How did we collect this targeting data? and

2) if ISI is needed, can it work within the experience I’m trying to deliver an ad within? 

Marketers can’t just take data and enter into a platform. They need to do their homework on the company, how they’re collecting this data and the targeting pool. With ISI, some channels fall off when it comes to channel planning. Not all forms of media make sense when you have a long ISI. 

Q: Lastly, we know it’s important to lead with empathy. How can healthcare and pharma brands keep patients at the center of their marketing strategy?

A: PulsePoint – Empathy is the ability to understand the feelings and perspectives of another. We can use data to uncover customer perspectives in real time. And we can go one step further: to use these insights to drive marketing outreach, also in real time. 

A: Coegi – It’s important to lean into research tools, as well as patient panels/boards. These tools allow you to hear and feel for the individual affected by a particular condition. Translate these learnings into insights. They will then allow you to reach the patient/caregiver where they are in their journey in an empathetic way.

Colin’s final word of advice is to not fall into a rhythm of copy and paste strategies. It may be tempting to go that route as the “safe” choice given all the  regulations in healthcare and . But, we must be creative and break the mold with out-of-the box thinking to continue delivering the best strategies using these healthcare and pharmaceutical marketing best practices for your brands.

Want to learn more? Check out Coegi’s guide to healthcare and pharma marketing.

Download Coegi’s Healthcare Marketing Guide

3 Higher Education Marketing Strategies to Boost Enrollment

Posted on by Coegi

Choosing which college or university to attend is often one of the biggest decisions a young adult makes. Higher education institutions need to be in tune with what the potential new student and others in their support system value in order to be that school of choice. Creating higher education marketing strategies that support college enrollment presents several challenges:

  1. A complex targeting strategy: How do you reach rising juniors and seniors, parents and guardians, and adults seeking advanced degrees or just starting their education?
  2. The popularization of alternate schooling routes (e.g. trade schools or certifications)
  3. A long sales cycle: Influences on college decision making begin at a young age. When do you start marketing and how do you keep individuals engaged over the multi-year journey? 

Fortunately, having a strong digital marketing strategy can drive enrollments with agility and efficiency. 

Here are my top three higher education marketing strategies to help you get started:

1) Mix Targeting and Messaging to Reach Both Student and Guardian Audiences

Persuading parents

Start by reaching parents and guardians first, providing long-term education to these key decision makers. Parents are the longer term play and require a unique messaging and channel strategy.  Promote the value of a degree from your university or program five years after graduation. That’s what parents are typically thinking about and value most – how will your school set their child up for success? 

Persuading students

With young students, you want to persuade them with their hearts. Communicate the experiential benefits of your school and how they will become part of the community. Capture the campus life vibrantly to show what makes your college or university special. Lastly, help them see how your school will prepare them for the future, while offering a safety net to learn and grow.

Persuading non-traditional students

Don’t forget your non-traditional students. Showcase benefits like flexibility to forge their own education path. Highlight programs with online options, night classes, or part-time schedules, allowing students to create custom experiences for their individual needs. Additionally, create personalized marketing campaigns to promote the value of advanced degrees. 

2) Select Channels that Resonate with Your Key Demographics

Video

Video offers a solid foundation for higher education marketing strategies. The medium naturally lends itself to strong engagement, and offers a more personal view into day-to-day life on campus. Videoed student testimonials are a great way to build relatable content for students. Similarly, videos of professors can instill confidence that students will thrive in the school’s learning environment. Complement the video with a QR code or landing page to a PDF or brochure that reinforces the video content.  

Placing these videos on more premium channels such as Connected TV (CTV) and YouTube is a great place to start. YouTube is a channel people go to for advice, perhaps looking for content such as “top 10 universities for engineering.” CTV offers the non-skippable, large-screen format to establish brand trust and recognition across the household (with greater flexibility than traditional cable TV). 

Social Media

Social media is a huge part of decision making for students thinking about next steps in their lives. Content on social is a major source of influence and inspiration. Video marketing ties in very well with a paid social media strategy, especially on TikTok, Instagram, and Snapchat. 

We’re currently seeing high engagement on TikTok ads with our higher education clients. When done well, higher education institutions are able to reach stakeholders in a way that feels more organic. People inherently use the platform to search for valuable information, not just to seek entertainment. So it’s great for building intent, beyond awareness

With paid social creative strategy, the key is communicating your value authentically. Don’t try to be deceptive and act as if your ad isn’t an ad. But do be natural and avoid over-curation which sticks out and can cause more harm than good. Think of social media as a way to initiate a conversation, not just create demand.  

Paid Search

These individuals have lives outside of social media. Sure, they’re likely spending several hours a day on social media. But, you need to reach them across various touchpoints. Video advertising across programmatic and social channels starts to drive education and consideration of various programs you offer. Then, look into mid-bottom funnel tactics to start supporting conversions.

This is a great time to introduce paid search – a very reliable conversion driver for higher education brands. Use insights from your awareness campaigns to inform the keyword and audience targeting strategy on this channel. Paid search can be a vehicle to promote downloadable educational materials or even applications now that your audience is at a higher intent phase. 

3) Use Lifecycle Messaging to Keep Decision Makers Engaged

Understand the multiyear cycle of a collegiate decision making process. Lifecycle messaging engages students and influential decision makers from initial awareness to application. 

Awareness

Start the cycle by investing in broad awareness early on. Focus on reaching parents first, then students, placing your school on the map as an option for their future. Use compelling video and other visual content to create a memorable impact. In this stage, use messaging to evoke positive emotions while making audiences aware of the higher education options you provide. 

Consideration

Work to establish yourself in the consideration set – those top 5 -10 higher education institutions. Shift to more conversion-based tactics, such as lead generation display ads or swipe-up campaigns on social media to gather prospective student information. In this phase, offer more details about the value of your programs, the campus experience, and the differentiators making your school special. 

Application & Enrollment

Once a new semester is approaching, how do you get interested students to take the leap and apply? Use data and insights to find audiences who are ready to take action. Then, drive conversions using tactics like paid search, email marketing, social, and SMS ads with the call-to-action of “Apply Now.” 

If you need a marketing partner to create your custom higher education marketing strategies, contact Coegi today to learn more. 

We’ll guide you through the process of in-depth research to identify your ideal target audience and how you can reach them. Then, we’ll partner with your team to activate a strategic, omnichannel media plan based on your core business goals. 

Travel and Tourism Marketing: The Digital Guide

Posted on by Coegi

The travel and tourism marketing is rebounding as the industry surges above pre-pandemic levels.

Are you taking advantage of it?

This digital guide to travel marketing gives you everything you need to know before launching a campaign. 

How to Succeed at Travel and Tourism Marketing

Travel books and printed pamphlets are a thing of the past. Now, it’s time to lead with digital tactics.

Today’s travelers are finding inspiration for trips on digital channels. Younger travelers in particular are taking this a step further by shifting to mobile devices over desktop, looking to the brand’s website or Instagram to get a sense of what they can expect. 

To reach the modern traveler, brands need to create a seamless experience across digital channels from awareness to check out/visit.

You’ll also need to create a strategic, customized approach to target your optimal audience on the most impactful channels.

Your Guide to Success

Download this guide to learn how to:

  • Leverage the latest travel and tourism marketing trends
  • Create the optimal media mix for your brand with the most impactful channels
  • Implement cookieless solutions to reach your target audience
  • Measure the ROI from omnichannel travel marketing campaigns

Ready to take off?

View and download the guide below!

The Return of Travel and Tourism Marketing

After the tumultuous years of the pandemic, travel and tourism is finally experiencing a surge in demand. Travel digital marketing spend dipped 51% in 2021 but is now growing by 14.2% in 2022. An additional 12.1% increase is expected in 2023, according to eMarketer. 

Pathmatics Travel and Tourism Marketing Spend Data

What do travel and tourism marketers need to do to prepare for this opportunity?

Lead With Digital Tactics

Travel books and printed pamphlets are a thing of the past. Today’s travelers are finding inspiration for trips on digital channels. Younger travelers in particular are taking this a step further by shifting to mobile devices over desktop, looking to the brand’s website or Instagram to get a sense of what they can expect. 

As the saying goes, “not all who wander are lost.” Allow yourself to experiment, becoming smarter by letting continuous learning guide your marketing strategy. The best way to do that is to start with digital, where flexibility and agility allow for quick learnings and pivots.

Digital marketing is the perfect petri dish to test out tactics and creatives before making a major investment. For example, you can run a short-form video ad on social media and identify which creative is performing best. Then, use those creative learnings to inform a more premium CTV placement or Cable TV buy with an added layer of confidence.

Is your travel brand ready for a digital-first marketing strategy?

Here’s your digital housekeeping checklist to prime your digital travel and tourism marketing for success:

High Impact Travel and Tourism Marketing Channels 

When choosing travel marketing channels, consider these four aspects: 

  1. Budget: If budget is limited, maximize spend on fewer channels. If you have more dollars, consider diversifying, testing something new or incorporating premium placements. 
  2. Audience: Identify where your audience is most active and receptive to advertising. 
  3. Customer Journey: Understand how your customers behave, and shape your advertising around their decision making process. 
  4. Storytelling: Include highly visual channels that allow storytelling to tap into their emotions. 

To keep pace with digital-first users, prioritize your digital marketing efforts on these key digital channels: 

Facebook

  • According to Pathmatics data, Facebook is the leading social media channel for Travel/Tourism ad spend. Explore various ad formats to help lead your traveler down the funnel, such as Facebook Lead Ads. Tailor educational resources to unique audience groups to establish trust and consideration. 

Endemic Travel Sites

  • Travel blogs and sites are highly valuable for travel brands. 59% of families use travel websites to plan vacations. Another 13.5% of leisure travelers use travel blogs to plan trips. Use these sites establish brand awareness and trustworthiness among potential travelers. 

User-Generated Content 

  • UGC is used by 58.2% of travelers for planning leisure travel. Word of mouth is, and always will be, the most impactful form of marketing. Encourage customers to leave quality reviews on your site or other travel pages to boost your brand status. In addition, encourage users to create content FOR you. 

Paid Search

  • Speed and agility are crucial for travel brands. You need to appear as a top option for during the research and discovery process. Optimize a combination of branded, unbranded and competitive paid search terms. This will help you show up for relevant, high value queries.

Twitter

  • Twitter is especially effective for targeting luxury and business travelers on a platform where users are highly engaged, especially surrounding news and business. To expand your targeting pool, use the platform’s AI to find follower lookalikes from competitor brands.

Online Video 

  • While a picture is worth a thousand words, a video is priceless. Online video placements across YouTube and Display allow brands to tell a rich, visual story. YouTube offers various travel category targeting options such as Business Travel, Family Travel, and Frequent Travel. You can also layer these with geo targeting to narrow in on your core audience. 

Connected TV

  • Connected TV amplifies online video by placing it on the largest screen in the household. It’s one of the most impactful visual mediums travel brands can use, while offering more flexibility and addressability than linear TV. CTV ads are a great option to reach family travelers or promote kid-friendly destinations. 

Influencer

Instagram

  • Instagram is a go-to source of inspiration for Millennial and Gen-Z travelers. Travel brands can build community by interacting with users through various formats – reels, stories, and posts. Use post comments, story polls, and Q&As to start a conversation with interested travelers. Avoid being overly curated and don’t be afraid to use trending phrases, sounds or hashtags. 

Pinterest

  • Travel engagement on Pinterest is at an all time high with travel-related searches increasing by over 60%. Pinterest is primed for planning and purchasing, and can facilitate real bookings. This platform is a great place to hone in on ‘Travel’ and ‘Foodie’ audiences. 

TikTok

  • No other social platform enables the potential virality or mass reach as TikTok. Users spend an average of 52 minutes per day on the app, and 90% of TikTok users use the app multiple times daily. Although TikTok has a strong younger presence, 51% of users are now 30+. The app is growing in popularity amongst millennials with disposable income for travel. DisneyParks has over 4M followers on TikTok and Delta Airlines gained nearly 19.5M views in the initial 36 hours of their first TikTok campaign.

Retail Media

  • Activating first-party shopper audiences through retail media networks is a great way to reach travelers. For example, the Marriott Media Network uses search and reservation data to serve relevant ads to consumers.  

DOOH

  • Digital out of home spend is soaring as people are traveling again. Screens in airports, inflight video, taxi cabs, bus stations, billboards near attractions, and more can place your brand in front of traveling audiences. DOOH is a great tactic to educate users once they are at a destination. 

Local Partnerships

  • 78% of survey respondents want to support local small businesses when they travel. State and city tourism brands can leverage this trend by partnering with local artists, chefs or businesses. Thise partnerships can drive travel consideration and boost awareness for both parties. Consider unique creative options like how-to videos, downloadable guides, or co-branded social posts about the partnership. 

Ad Targeting for Travel and Tourism Audiences

It’s important that you don’t create a one-size-fits-all approach when marketing to future tourists. Consider who your existing traveler base is, and identify attributes to qualify other individuals in your prospecting audience. From there, tailor messaging to drive education and consideration. 

Are they solo travelers seeking adventure? Young families looking for a cost effective, kid-friendly trip? Foodies wanting luxurious and avant garde dining experiences? Create profiles to understand these individuals from a 360-degree perspective. Build as many personas as makes sense for your brand. 

Personalize Messaging 

Next, personalize your messaging to meet their unique motivations, behaviors and interests. Speak to each group differently and adjust visuals to resonate with their interests. If you’re looking to reach the adventure seeker, show fun activities like zip lining, hiking, concerts, etc. If you’re speaking to the budget-friendly family, showcase the value of the experiences you offer, without a major bill.

Reach Your Travelers Throughout Their Journey

To reach today’s consumers, brands need to create a seamless experience across digital channels from awareness to check out/visit. 

An omnichannel strategy is vital to keep a loyalty loop and encompass all phases of the customer journey. Use your marketing mix to show up at key moments in the consumer journey from planning to experiencing. ThinkWithGoogle identified four core micro-moments in the travel process: Dream, Plan, Book, and Experience. 

  • Dream – Spark inspiration and educate during the dreaming phase
  • Plan – Provide helpful information and build trust
  • Book – Offer a compelling value proposition and enable seamless transaction
  • Experience – Ensure the visit is positive and meets expectations. Follow up with post-visit marketing to keep customers engaged. Encourage reviews and social media posts during and after. 

Measuring Travel and Tourism Marketing Campaigns

Create a Data Terminal

It’s easy to get absorbed in the performance of individual channels. However, this causes campaigns to quickly turn from strategic to tactical. Instead, manage your advertising holistically within one dashboard. Doing so allows you to share and optimize performance trends and learnings across tactics. By looking at the data from a macro lens, you can identify important signals and weave a cohesive story. 

Check your unnecessary baggage 

Marketers need to ensure they are looking beyond vanity metrics to identify trends that signal success. It is especially important to synchronize data sets as we prepare for cookie deprecation. Instead of solely looking for direct attribution, explore a variety of business and media metrics over time. This will unveil unique learnings and better show the incremental impact of advertising.

Onboard advanced measurement 

When media metrics do not answer your business questions, layer advanced measurement tactics, on top of traditional media efficiency metrics. These data points will provide a more robust view of marketing’s impact on business goals. 

https://www.insiderintelligence.com/chart/241007/types-of-ad-measurement-andor-research-that-will-become-more-important-cookieless-world-according-us-marketers-agencies-sep-2020-of-respondents

For tourism brands, foot traffic lift is especially impactful in providing a clear view of how advertising drove incremental increases in visitors.

Refuel with continuous learning

When creating a marketing strategy, it’s critical to fuel ongoing campaign learnings to answer key questions and improve results for future initiatives. 

At Coegi, we combine a measurement strategy and a structured learning agenda. This ensures we are optimizing campaigns toward business goals while also continuously improving. 

Key Takeaways for Travel and Tourism Marketers 

  1. Lead with digital tactics to reach the growing audience of travelers 
  2. Lean into highly visual channels such as social media and online video
  3. Understand your unique audiences and tailor ads to their consumer journey across channels 
  4. Implement a comprehensive measurement strategy to see the impact of your campaigns

For more strategic insights and campaign activation, contact Coegi to set up a meeting with our travel marketing experts. 

Gain Finance Consumer Trust with Thought Leadership

Posted on by Maggie Gotszling

You’re often asking your finance consumers to make major decisions – getting a mortgage, opening a child’s college fund, investing in their future… the list goes on. While the majority of financial consumer touchpoints have moved to digital formats to create convenience, it can also create more confusion. Less human interaction with financial advisors and customer representatives means the online content has to work even harder to gain finance consumer trust and influence decision making. 

That’s where thought leadership comes in. 

Thought leadership is any form of content shared by a subject expert with their audience to build credibility, trust, and loyalty. Some of the core benefits of thought leadership for finance brands are: 

  • Greater online visibility – For example, SEO ranking for long form content addressing top consumer banking questions and concerns
  • Competitive differentiation – Providing new insights, opinions, or research to stand out from other finance brands
  • Increased customer lifetime value – High value content establishes relationship building that keeps your brand top of mind

Build a reputation

Having a well-crafted and regularly updated blog on your website is a fantastic place to start building an organic reputation. To further increase your thought leadership efforts, establish publisher content partnerships to create a name for yourself in the industry. Look at high value placements your audience over indexes for, such as Wall Street Journal, Bloomberg News, etc.

Then, use these three factors to evaluate publishers: 

  1. Audience: Does the demographic match your core audience? Will your content be relevant to these readers?  
  2. Content Quality: Is this a highly reputable and trusted source? 
  3. Distribution: Does the readership number align with your target reach as well as budget? 

Find a sweet spot of high reach and high composition to drive the best results.

Think outside the box

Premium placements do come with price tags for the brand value and readership volume. However, there are other lesser utilized channels brands can find success in. Some great examples are Reddit and Quora. Both of these channels are informal, but trusted resources for people searching for answers to specific questions. You can show up in a more casual way on these channels, but still provide high quality information and build rapport with niche finance audiences. 

To really hone in on thought leadership at your financial organization, consider video and audio. Visual and audio content formats are supreme when it comes to engagement, recall, and retention. Consider alternative forms of content such as: 

  • Podcasts – starting your own, or appearing on others 
  • Informational videos on YouTube 
  • Live-streamed videos on LinkedIn

Humanize your finance brand

Thought leadership content humanizes brands in an industry that can seem cold and impersonal. Through content, you can guide your customers through their finance journey. 

That said, you must not lose focus of what’s most important: the customer, not highlighting your brand. Relay empathy – show an authentic understanding of your customer. Let them know you understand the topics they need more information on and the hurdles they are facing when it comes to financial decision making and planning. 

Walk in your customer’s shoes

Before you start touting what you think are the most important benefits your brand offers, stop to listen and learn about what your customer really desires. Is it financial freedom? Business success? Peace of mind? Security in their child’s future? 

Think about where your customer is now and where they want to be. Then, use your thought leadership and creative messaging to facilitate that transformation. 

Support your customers’ needs and concerns

As a financial brand, you undoubtedly have a large range of consumers with an even larger range of needs. From commercial and retail banking to financial services and advising to retirement planning and investing – there are ample opportunities to share information and gain finance consumer trust, ultimately growing your business. 

To understand these needs, make sure you stay on top of trends. Understand what is likely top of mind for your core consumers:

  • Is there an impending recession making older adults rethink retirement? 
  • Is there a housing market boom driving a demand for mortgages? 
  • Are there global crises affecting the stock market and investment decisions? 

Whatever is going on externally, use challenges as a way to serve as a trusted resource and help them navigate what can be overwhelming financial decisions. 

This is not a sales pitch

Wherever you are posting thought leadership, share your knowledge and expertise, not your sales sheet. The content you create should be relevant to a specific consumer issue that is tangential to the solutions or services you provide. Once you’ve established credibility and authority, you no longer have to sell yourself. The consumer will be convinced already – and if not, they were unlikely to ever convert. 

So whether your goal is to improve industry recognition, differentiate from competitors, or enhance customer lifetime value, give thought leadership a try. And remember these keys to gain finance consumer trust through your content: 

  • Use publishers with the right reach and audience composition
  • Be creative with your content formats
  • Keep your content authentic and readable
  • Understand customer needs and concerns 
  • Avoid giving a sales pitch

For more strategic insights to improve your financial marketing strategy, view our Ultimate Guide to Financial Marketing.

Coegi’s Ultimate Guide to Finance Marketing

How to Drive In-Store Sales With Digital Advertising

Posted on by Monica Herschelman

CPG brands operate in a highly competitive industry which requires marketing efforts across various media channels to ultimately drive in-store sales. While in-store activations are important in driving purchases, digital touchpoints ahead of store visits are critical in the customer journey. In the article, you’ll learn how to use digital advertising to directly impact sales revenue by answering three key questions:

  1. How can CPG brands use digital advertising to stand out?
  2. How can brands prime audiences to make in-store purchases? 
  3. How can you measure the impact of digital media on in-store sales?

How Can CPG Brands Use Digital Advertising To Stand Out?

Consumers are inundated with ads every day. It’s important to be strategic with your creative messaging and media placements to ensure your ads are impactful and not disruptive. By carefully curating a strategy focused on the consumer experience, you have the ability to drive meaningful moments rather than creating noise.

  • Be discovered. Get in front of potential customers early in the discovery phase. Use search and commerce channels to show up where consumers are actively looking for products.
  • Be memorable. Create intriguing story lines of what the product or brand can do for users beyond basic utility.
  • Be different. Showcase your unique value proposition to stand out among competitor products. 
  • Be loyal. Re-engage your current customers and nurture them to, in turn, stay loyal to your brand. Use follow up offers, new product suggestions, and special promotions to show your appreciation and build up that relationship. 

How Can Brands Prime Audiences To Make In-Store Purchases?

To drive in-store sales, you need to establish awareness and consideration before that shopping trip. However, crossing the boundary from ad impression to ‘add to cart’ can be challenging. Use targeted messaging and effective frequency exposure across channels to make sure your product is included on the shopping list. 

  • Reach users across various media touch points from social to display to CTV with an omnichannel strategy.
  • Use loyalty card data to understand frequency and cadence of purchase to serve your ads in the right place at the right time. 
  • Understand how many interactions are needed before a new customer will remember and purchase once in store. 
  • Keep previous customers engaged with relevant messaging and offers to maintain brand loyalty. 

How Can You Measure The Impact Of Digital Media On In-Store Sales?

It can be complicated measuring online and offline channels and tying media spend back to brick and mortar purchases. Thankfully, there are measurement tactics and tools we can use to showcase ROI. 

Here’s how we approach measurement at Coegi:

  • Use advanced measurement tactics to uncover sales lift from your media.
    • Measurement partners like Catalina, IRI or Ibotta help connect the dots of ad exposure to in-store sales.
  • Look at success through the lens of incrementality. Test how product sales change year over year when an ad is in market versus out of market. 
  • Consider external factors like seasonality to make decisions based on non-media data.

In essence, shift the conversation from vanity metrics and click through rates because those don’t equal sales. 

Want to learn more about how to create a best-in-class media strategy for your CPG brand?

We’ve got you covered. View the complete CPG Digital Marketing Playbook here.

 

Use Instacart Advertising to Drive Sales | Webinar

Posted on by Coegi

CPG brands, are you taking advantage of the power of Instacart advertising solutions? 

Benefits of delivery provider advertising

Delivery apps offer robust first party data,  allowing brands to target in-market audiences interested in your products. Grocery and alcohol brands can leverage display and sponsored product placements with Instacart advertising to drive purchases while audiences are actively shopping. 

View the webinar below from Coegi and Instacart to take advantage of the power of Instacart to drive consumer product trials and repeat purchases.

Why use shopper marketing?

Creating shopper marketing campaigns is a win-win for brands and retailers. Retailers gain more shoppers and brands receive better shelf-space and visibility in return. Additionally, brands benefit from simplified product discovery for their products. To do this effectively, it is important to understand the consumer shopping journey, reaching them in between shopping visits and at a frequency that makes sense given the cadence of shopping for the product.

Leverage delivery provider data

Delivery provider ads are a strong shopper marketing option for brands highly focused on ROAS and driving attributable sales. These solutions help facilitate quick conversion and minimize point of purchase friction. Serving ads in delivery platforms, such as Instacart or UberEats, creates closed-loop reporting so brands can connect marketing directly to in-platform sales.

In this webinar, our Instacart representative outlines the strategic solutions available on the platform. Along with Coegi’s panelists, they discuss best practices you can use to reach your audience and drive CPG sales through the Instacart platform.

View the webinar to learn:

  • How consumer trends and external factors are driving delivery growth
  • What opportunities are available for brands with Instacart advertising
  • How to leverage Instacart ads to drive product sales
  • Strategic insights for maximizing results of Instacart campaigns

After viewing, if you have further questions, don’t hesitate to reach out to Coegi for more insights on how to activate a shopper marketing campaign!

The CPG Digital Marketing Playbook

Posted on by Coegi

Ready to take your CPG digital marketing strategy to the next level?

 Download our comprehensive guide to CPG advertising today. 

The world of CPG marketing is exciting and bursting with growth opportunities. In fact, e-Marketer reports retail and CPG will be the top industries for ad spend growth in 2022, both expected to increase by more than 30% year-over-year. With these opportunities comes significant competition, but strategic CPG marketers can create smart media plans that build meaningful impact with their most qualified audiences.

In Coegi’s CPG Playbook You Will Learn How To: 

  • Understand and leverage the latest digital marketing and ecommerce trends impacting CPG brands
  • Create the optimal media mix by understanding the most effective channels for CPG advertising 
  • Implement cookieless solutions to reach your target audience on digital channels
  • Measure the results of omnichannel CPG marketing campaigns

How to reach your target CPG audience with digital marketing? 

Leverage consumer data to gain a robust understanding of your customers and apply cookieless targeting methods to future-proof your strategy. Do in-depth audience research accompanied by channel testing to determine the optimal media mix for your brand. 

How to create the optimal CPG marketing channel strategy?

How can your marketing support your overall sales strategy? Incorporate key e-commerce and digital marketing tactics into a holistic marketing strategy placing your brand at every customer touchpoint, while also optimizing for reach and addressability. 

How to measure the results of your omnichannel marketing?

In this playbook, we outline the tools, technologies, and techniques needed to showcase meaningful CPG marketing ROI. Learn how to activate the right data partners, align your marketing with business goals, track incremental results and, finally, create a customized measurement framework for your brand. 

Download the CPG Digital Marketing Playbook now to level up your strategy. If you have any questions, don’t hesitate to contact us to set up a discovery call. 

What CPG digital marketing channels will give your brand the most bang for your buck? 

CPG brands typically lead the way in adopting new marketing tactics, so it’s important to stay ahead of the curve.

The Top 10 CPG Marketing Channels

Social Video

Video ads are one of the most engaging mediums to capture user attention. As a result, video produces meaningful marketing results on social platforms. In particular, short form video is impactful in driving both branding and performance goals in as little as six seconds. 

Why is social video effective for CPG brands? 

CPG video ad spend will increase by 38% in 2022. Video-first channels such as YouTube, TikTok, and now Instagram are excellent because consumers choose to visit these platforms to learn and be entertained. Think how-to makeup tutorials for beauty brands or recipe videos for food and beverage brands. 

How to use social video successfully: 

Use short-form video to show your brand personality and bring messaging to life. Additionally, show your product or service in action, demonstrating real-life use cases. Finally, make optimize your video for mobile viewing and follow other creative best practices outlined here. 

Social Commerce 

48% of all social media users made a social commerce purchase in 2021 and 77% of Millennials and Gen-Zs use social media to shop. These purchases are being driven by trends such as live commerce, in-platform shopping tools, and improvements to in-app purchasing processes. 

Why is social commerce effective for CPG brands? 

Today, product discovery is taking place on social media. Platform algorithms optimize to showcase brands and sponsored posts in ways that feel organic to the user. CPG brands can cash in on the opportunity to position their product in front of engaged audiences by using various social commerce applications to find their niche consumer groups. 

How to use social commerce effectively:

Explore various ways in which your brand can be discovered on social media, whether through promoted product posts, influencer live streams, or social marketplaces. Then, create a seamless purchase process and have a measurement and pixel strategy in place to capture the resulting sales. 

Read more: Social Commerce 101

 Influencer Marketing

Influencer marketing ad spend will surpass $7B in 2022. These digital creators are both storytellers and social media experts, well-versed in creating authentic messaging which resonates with their followerships.

Why is influencer marketing effective for CPG brands? 

Influencer marketing is not just an awareness play. Creators are increasingly driving the social commerce landscape. Tactics such as livestream commerce, discount and affiliate codes, and shoppable posts support down-funnel conversions for CPG brands, while also building brand affinity and trust.

How to use influencer marketing successfully:

Allow creators to make authentic content that is not overly scripted. Social media users want to see relatable content which feels authentic to the platform they are on. Learn from the social expertise of influencers and their cultivated communities.

To learn how to choose the right influencers for your brand, watch this video.

Connected TV

As of 2021, there were nearly 214 million CTV users, and that number is projected to increase to 230M by 2025. With the proliferation of cord-cutting, connected TV is becoming a dominant channel in the digital advertising space. 

Why is CTV effective for CPG brands? 

Connected TV advertising delivers high impact video content on the largest screen in the household. CPG brands can showcase their products and tell their brand story with greater flexibility than traditional TV, while also achieving incremental reach. It also allows for greater addressability through contextual and behavioral targeting, so CPG advertisers can speak to refined audience groups.

How to use CTV advertising successfully: 

Communicate your message with quick 15-30 second ad placements that are visual and compelling to your target audience. Also, be strategic with your channel selection. Rather than running only on one platform, such as Hulu, maintain appropriate frequency and extend reach with cross-channel integrations. 

Listen to our CTV podcast episode: The Future of TV 

Digital Out of Home (DOOH)

According to the OAAA, Americans now spend 70% of their time outside of the home, an increase of 50% over the past two decades. As audiences become increasingly mobile, DOOH is making its way back as a staple in omnichannel marketing plans. 

Why is DOOH effective for CPG brands? 

DOOH placements are a great way for CPG brands to achieve mass market reach with greater flexibility, improved targeting, and quicker activation. Brands can test and swap creatives to cater messages to core audiences and contextual placements. Additionally, you can control spend by only showing up when and where an individual is most likely to convert. 

As more digital screens become available, the DOOH inventory options and contexts are only rising. For example, food and beverage brands can advertise on grocery store screens, gas station kiosks or bars to drive quick purchases. 

How to use DOOH advertising successfully:

Understand the format and scale that your message will be delivered in. Additionally, use a clear font and a simple message to convey your message in the 3-6 seconds. 

Learn more: The Digital Out of Home Primer 

Paid Search

Paid search gives brands the opportunity to have preferential placement on search engine results, while only paying for click-based engagements. Ad spend in this channel increased 39% in 2021 and is expected to rise in 2022. 

Why is paid search effective for CPG brands? 

This channel is particularly important for CPG brands seeking to drive eCommerce sales. 40% of all product searches begin on search engines, so PPC is the key to being discovered by new, in-market audiences. 

How to use paid search advertising successfully:

Support your paid search efforts with organic website search engine optimization.  30.5% of eCommerce traffic comes from SEO, so it must go hand-in-hand with PPC to support your overall search strategy. 

SMS Marketing

Nearly 300 million US consumers will redeem short message service (SMS) coupons in 2022. As a result, SMS marketing is rapidly growing due to its effectiveness in driving quick, inexpensive conversions and high engagement rates. 

Why is SMS messaging effective for CPG digital marketing?

Many CPG marketers now use SMS as a strong purchase driver. After being alerted about a special sale or new release, customers are prompted to redeem a discount code, view a new product drop, or check out a new sale. This can push audiences to complete a purchase they have been considering. In-message links and discount codes also offer a more clear way to track attributable conversions.

How to use SMS marketing effectively:

Tie SMS marketing into loyalty programs to facilitate a value exchange with customers. You are then able to collect their contact information. In turn, they receive your special offers, coupons, and are the first to know about new offerings. Lastly, make sure you are compliant with the TCPA guidelines. 

Amazon Advertising Platform

Amazon Ads is expected to exceed $32 billion in revenue by 2023, accounting for an estimated 76.2% of US eCommerce ad spending in 2021. It is the undisputed leader in eCommerce with a wealth of valuable consumer data. 

Why is Amazon advertising effective for CPG brands?

Amazon offers multiple ways for CPG brands to engage with its vast audience by advertising on-site or across the open internet. The platform data provides visibility into millions of consumers’ shopping behaviors. There are various ad formats for point of purchase advertising as well as opportunities for awareness and consideration tactics that will ultimately lead to increased sales. 

How to use Amazon Ads successfully:

Utilize real-time data to target in-market audiences with Sponsored Product Ads. Additionally, expand your reach with lookalike audiences who are similar to your best customers to enhance awareness and consideration.

View our blog post: How to Drive Full-Funnel Advertising Results on Amazon 

Retail Media

Retail media refers to media placements owned by retailers using their first-party POS data. These can be executed on retailer sites or programmatically on social and display channels. This channel now accounts for one in every eight dollars of digital ad spend. 

Why is retail media marketing effective for CPG brands? 

Retail media is now the third largest digital advertising channel in the US, making it a pivotal part of any CPG strategy. Brands are seeing more full-funnel implications of retail media’s high value shopper audiences. CPG advertisers can take advantage of eCommerce site ads as well as programmatic placements to find retailer audiences and take them from awareness to point of purchase with closed-loop measurement. 

How to use retail media advertising successfully:

Use retail media in a holistic, connected plan. Connect media across social, ecommerce and DTC channels to ensure they are supporting each other and driving customers through the funnel.

Read to learn more: Retail Media’s Impact on the CPG Marketing Mix

High Impact Display

Display ads served programmatically or purchased via direct buys offer CPG brands the opportunity to make a splash with their broad awareness and consideration campaigns. 

Why is display advertising effective for CPG brands? 

Display provides a great opportunity to drive engagement by helping stop the scroll and generate interest. CPG brands can also use high impact display ads to retarget audiences who have interacted with the brand’s website or social channels. This keeps your brand top of mind. Plus, it helps support campaign efforts as customers move through the purchase funnel. 

How to use high impact display successfully:

For CPG brands, we recommend using dynamic creative for personalized and interactive offers which drive measurable actions, rather than standard banner ads. Create various creative collateral tailored to your unique audience groups. 

To learn about additional channels and tactics for CPG brands, download the complete CPG Digital Marketing Playbook. 

Targeting Tourism Audiences With CTV Advertising Campaigns

Posted on by Coegi

The Brief

A state tourism client tapped Coegi to implement a CTV advertising campaign with the primary goal of driving awareness. We used a test-and-learn bidding strategy to identify optimal bid numbers across platforms. This allowed us to allocate the client’s budget across the most impactful CTV channels. Using this strategy, we achieved more even spend, higher unique views, and improved cost efficiency.

Highlights

2.75MM
Total Views

470,867
Unique Reach

$0.31
Cost per Unique Reach

Challenge

In programmatic CTV advertising campaigns, platforms will often optimize spend distribution towards total views. This oversimplification causes premium placements like Hulu to consume a disproportionate amount of the budget.

That risk was actualized when early reporting showed 99% of campaign spend going to Hulu and only 1% driving views on other high-indexing channels. As a high-impact platform, Hulu was important, but we wanted to ensure we were using other channels to expand the audience reach and maintain cost efficiency. 

Solution

Our specialists manually adjusted and optimized bids across different channels to create an even spend distribution. The goal was to identify the “sweet spot” that would give each strategic channel an appropriate amount of the budget.  Once the optimal channel mix was identified, the spend evened out to be 60% in Hulu and 40% distributed among other channels.

By serving ads to more niche channels such as Travel Channel, HGTV, and Discovery, we were able to reach key audience segments and boost overall ad performance. This generated 2,750,490 total completed video views, a cost-per-view of $0.05, a unique reach of 470,867 and a post-per-unique-reach of $0.31. 

Premium CTV channels can consume a disproportionate amount of budget. Correcting these standard optimizations with a manual test-and-learn strategy is necessary to find the ideal budget spend and maximize cost efficiency.

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