Cookieless Targeting and Identity Solutions

An audience-first approach or 1:1 marketing is something brands often strive for. As a digital marketing partner, it’s at the core of our mission. 

However, the ‘cookieless world’, the meanest curveball Google has thrown at the industry yet, is approaching – even if its arrival has been further delayed. With cookieless targeting, being ‘audience-first’ takes on a new definition. 

Targeting will no longer be as simple as building an audience persona and pressing “go” on pre-made third party data sets. Instead, it’s about really diving into the ethos of who your core consumer is and using that intel to guide your audience strategy.

We sat down with Coegi’s Account Strategy Director, Savannah Westbrock, to get her perspective and tips to prepare for seamless audience activation using cookieless targeting methods. The following article is an edited transcript of that interview.

It’s Time to Improve Your Audience Research

How should audience research change in light of the cookieless future?

There are three changes in audience research most marketers need to make to ensure the data tells an accurate story: 

  1. Understand the methodology: We rely on research every day to inform our media plans and marketing decision making. However, we often don’t peel back the curtain to understand how that data was collected and consider potential biases. In the cookieless future, it will be even more important to think critically and be selective with our data sourcing. 
  2. Exit the platform: Don’t rely solely on demand side platform information and forecasting for your planning. This data will be most affected by cookie deprecation. Instead, combine platform insights with external research that never relied on cookies. 
  3. Diversify your data sources: It’s time to get creative. Platform data and syndicated research will still hold value. But, you’ll need to layer it with non-syndicated data and first party data. Combine these tools to see a full picture. Even consider non-media data, such as macro-environmental trends, which may impact your audience’s behaviors and the industry at large. 

What types of cookieless data should brands be gathering to understand their audiences?

Pixel-based retargeting is essentially out of the picture. The best pivot brands can make is mining their own first-party data. But you don’t have to rely solely on your own data. Combine ‘hard’ data such as your website and platform analytics with ‘soft’ data such as social listening. Taking a more journalistic approach with these softer data sources can actually provide more meaningful insights and make your brand more authentic and trustworthy. 

Tip: Balance quantitative and qualitative data. Trust your instincts and use research to back up or refute as needed. 

How can marketers collect and expand their first-party data? 

First, you need to have systems in place to generate leads. Then, it’s all about what you do with that customer data to maximize results and become more strategic. 

Lead generation campaigns: Keep first-party data and zero-party data collection top of mind when planning campaigns. For example, promoting a useful downloadable with a lead form. This will help drive consideration and give you an opportunity to learn about your audience in exchange for shared value. 

Data enrichment: Once you collect and understand your first-party data, you can upload it to enrichment tools, such as consumer survey platforms. This helps you learn more about your audience’s interests, media consumption and day-to-day behaviors. 

Cookieless Audience Targeting Alternatives

Is contextual targeting an effective cookieless targeting strategy? 

If your audience research is thorough, you will know the channels your audience frequents, their preferred devices, favorite shows, and where they are most engaged. Pair this insight with contextual placements that make sense for your ads. 

Contextual strategies fell by the wayside in the late 2010s. Many brands focused on only reaching the “perfect” deterministic, addressable audience with cookie-based data. So some marketers may fear for impression waste by comparison. However, within ad tech today, there are now many sophisticated contextual solutions that allow for hyper-customization and reach niche interest groups. 

For instance, Natural Language Processing (NLP) algorithms are beginning to better understand the actual context of ad placements using artificial intelligence. This allows marketers to implement positive sentiment targeting and smarter keyword targeting. Smart contextual targeting offerings can optimize to real-time content trends, going beyond standard display. 

Are new cookieless identity solutions direct replacements for cookie-based targeting? 

Cookieless identity solutions such as Unified ID 2.0, led by The Trade Desk, Liveramp IdentityLink, and Lotame Panorama ID, will help reach high-value segments without wasting media dollars on the wrong audiences. But, there will still be gaps. Pre-made audiences and 1:1 third party targeting will not be the same. As third party cookie identity resolution is no longer shared across the web, advertisers will need to tap a few different targeting and buying strategies. I also expect walled gardens will center in on themselves more, protecting their high value audience data. 

To overcome these challenges, marketers use all the data at your disposal to understand customers better, from channel-based information, survey data, CRM analysis, Google Analytics, publishers, and more. 

Cookieless Targeting Tips

What’s your best advice to brands preparing for a cookieless future?

There’s a lot to consider, but the two simple things digital marketers should prioritize are: 

  1. Invest in first-party data collection
  2. Start testing now 

The most important thing you can do now is establish a baseline. Then you can conduct a true study comparing your performance with and without cookies. Cover these two bases and you will be ahead of many brands. From there, you can continue to refine and adjust your research, targeting and measurement strategies as the industry evolves. 

Our team at Coegi is actively testing cookieless identity solution options and brainstorming innovative cookieless media plans for our clients. For more strategic insights and tips on how to prepare your digital advertising for this change in consumer privacy, listen to our full podcast episode on cookieless targeting here

2023 Video Advertising Trends and Best Practices

In our Social Media Trends Report, we highlighted that video marketing content is king. Well, that trend is not just across social media, but across most digital channels: programmatic video marketing, Connected TV, YouTube, programmatic out of home, etc. To capitalize on this, brands must approach video marketing with a strategic, omnichannel approach to reach target audiences wherever they are most engaged.

How Have Trends In Online Video Consumption And Ad Spend Changed?

Social Media Is An Untapped Market For Video Advertising

As a consumer, it feels like videos are everywhere. But as a marketer, short form video advertising continues to be underutilized. In fact, across Facebook, Instagram and Twitter, video advertising content comprises only 14%, 11%, and 5% of each network’s content, respectively. This is largely due to creative costs and misunderstanding about the ROI video content offers. Connected TV, YouTube Shorts, Facebook Live, Instagram Reels, and other digital video formats can all offer major benefits to your marketing strategy.

Social Media Video Marketing Trends For 2023

Social media video advertising spend is continuing to increase. Video ads are expected to account for nearly 35% of social ad spend in 2023

Digital marketing channels overall are set to exceed 60% of global ad spend. Since half of social media users prefer video over other types of content and 85% of social media users want more videos from brands, the use of video content in social media has never been more important. 

Ready to tap into the opportune video advertising market? Here are four tips for high-performing social video content marketing. 

1) Understand How Social Platforms Are Used

It’s important to keep in mind that social sites are used for different purposes. For example, Instagram is the top platform for viewing photos, Facebook is used most for sharing content, and LinkedIn is used mostly for professional networking. Consider how your brand and your creative messaging fits into the user experience on each platform. 

2) Lean Into Social Media Platform Prioritizations

Understanding which video trends and formats different platforms prioritize to optimize your ad types for maximum visibility. For example, Instagram stated they are going to “double-down on [their] focus on video and consolidate all video formats around Reels” as they try to keep pace with TikTok. Knowing this, Instagram Reels and Facebook overlay ads in Reels should be utilized for your next Instagram marketing campaign. 

3) Keep Social Video Short And Simple

Videos must be short and to the point as consumers’ attention spans are ever-shortening. According to Vidyard, 60% of all online videos in 2020 were under two minutes long. In 2022, 58% of consumers indicated that they will watch the entirety of a business’s video ad if it’s less than 60 seconds long. Even six second short form videos that quickly showcase the brand’s value drive consumer consideration.

4) Always Use Captions

Videos with captions receive 40% more views and make viewers 80% more likely to watch until the end. We should never exclude audiences who are deaf or hard of hearing. Accessibility is key for digital video content across all channels. 

So, Why Is Digital Video Advertising So Effective?

Video is an impactful medium in the art of storytelling, but there’s a deeper neurological reason that compels us to consume. According to research, the brain processes images 60,000 times faster than text. When you consider we can only process five words per second, and our attention span is roughly eight seconds long, it’s easy to understand the science behind video’s growing popularity. 

In fact, four times as many consumers would prefer to watch an explainer video, rather than read about the same subject. And yes, it’s ironic that I’m writing about this topic.

 

Why You Should Incorporate Social Media Video Into An Agnostic Video Strategy

Despite social media’s massive popularity, putting all your efforts into Facebook video may cause your brand to miss out. Not everyone is active on social media and your target audience is fragmented across many disparate social media platforms. This is why we encourage our brands to incorporate both programmatic and social channels into an agnostic video advertising strategy. This ensures they are delivering this high-impact creative to their audiences regardless of where they are spending time. 

What Are The Benefits Of An Agnostic Video Marketing Strategy?

  • Ability to repurpose video advertising content across channels
  • Greater audience reach and brand awareness by not excluding certain channels 
  • Improve frequency by retargeting viewers across channels
  • More accurate tracking and measurement capabilities 

Written by Julia Wold, Director of Operations and Anissa Reko, Senior Social Media Specialist

Additional Reading

3 Key Elements for Better Performing Video Content

Why Short Form Video is Critical For Your Brand’s Success

3 Higher Education Marketing Strategies to Boost Enrollment

Choosing which college or university to attend is often one of the biggest decisions a young adult makes. Higher education institutions need to be in tune with what the potential new student and others in their support system value in order to be that school of choice. Creating higher education marketing strategies that support college enrollment presents several challenges:

  1. A complex targeting strategy: How do you reach rising juniors and seniors, parents and guardians, and adults seeking advanced degrees or just starting their education?
  2. The popularization of alternate schooling routes (e.g. trade schools or certifications)
  3. A long sales cycle: Influences on college decision making begin at a young age. When do you start marketing and how do you keep individuals engaged over the multi-year journey? 

Fortunately, having a strong digital marketing strategy can drive enrollments with agility and efficiency. 

Here are my top three higher education marketing strategies to help you get started:

1) Mix Targeting and Messaging to Reach Both Student and Guardian Audiences

Persuading parents

Start by reaching parents and guardians first, providing long-term education to these key decision makers. Parents are the longer term play and require a unique messaging and channel strategy.  Promote the value of a degree from your university or program five years after graduation. That’s what parents are typically thinking about and value most – how will your school set their child up for success? 

Persuading students

With young students, you want to persuade them with their hearts. Communicate the experiential benefits of your school and how they will become part of the community. Capture the campus life vibrantly to show what makes your college or university special. Lastly, help them see how your school will prepare them for the future, while offering a safety net to learn and grow.

Persuading non-traditional students

Don’t forget your non-traditional students. Showcase benefits like flexibility to forge their own education path. Highlight programs with online options, night classes, or part-time schedules, allowing students to create custom experiences for their individual needs. Additionally, create personalized marketing campaigns to promote the value of advanced degrees. 

2) Select Channels that Resonate with Your Key Demographics

Video

Video offers a solid foundation for higher education marketing strategies. The medium naturally lends itself to strong engagement, and offers a more personal view into day-to-day life on campus. Videoed student testimonials are a great way to build relatable content for students. Similarly, videos of professors can instill confidence that students will thrive in the school’s learning environment. Complement the video with a QR code or landing page to a PDF or brochure that reinforces the video content.  

Placing these videos on more premium channels such as Connected TV (CTV) and YouTube is a great place to start. YouTube is a channel people go to for advice, perhaps looking for content such as “top 10 universities for engineering.” CTV offers the non-skippable, large-screen format to establish brand trust and recognition across the household (with greater flexibility than traditional cable TV). 

Social Media

Social media is a huge part of decision making for students thinking about next steps in their lives. Content on social is a major source of influence and inspiration. Video marketing ties in very well with a paid social media strategy, especially on TikTok, Instagram, and Snapchat. 

We’re currently seeing high engagement on TikTok ads with our higher education clients. When done well, higher education institutions are able to reach stakeholders in a way that feels more organic. People inherently use the platform to search for valuable information, not just to seek entertainment. So it’s great for building intent, beyond awareness

With paid social creative strategy, the key is communicating your value authentically. Don’t try to be deceptive and act as if your ad isn’t an ad. But do be natural and avoid over-curation which sticks out and can cause more harm than good. Think of social media as a way to initiate a conversation, not just create demand.  

Paid Search

These individuals have lives outside of social media. Sure, they’re likely spending several hours a day on social media. But, you need to reach them across various touchpoints. Video advertising across programmatic and social channels starts to drive education and consideration of various programs you offer. Then, look into mid-bottom funnel tactics to start supporting conversions.

This is a great time to introduce paid search – a very reliable conversion driver for higher education brands. Use insights from your awareness campaigns to inform the keyword and audience targeting strategy on this channel. Paid search can be a vehicle to promote downloadable educational materials or even applications now that your audience is at a higher intent phase. 

3) Use Lifecycle Messaging to Keep Decision Makers Engaged

Understand the multiyear cycle of a collegiate decision making process. Lifecycle messaging engages students and influential decision makers from initial awareness to application. 

Awareness

Start the cycle by investing in broad awareness early on. Focus on reaching parents first, then students, placing your school on the map as an option for their future. Use compelling video and other visual content to create a memorable impact. In this stage, use messaging to evoke positive emotions while making audiences aware of the higher education options you provide. 

Consideration

Work to establish yourself in the consideration set – those top 5 -10 higher education institutions. Shift to more conversion-based tactics, such as lead generation display ads or swipe-up campaigns on social media to gather prospective student information. In this phase, offer more details about the value of your programs, the campus experience, and the differentiators making your school special. 

Application & Enrollment

Once a new semester is approaching, how do you get interested students to take the leap and apply? Use data and insights to find audiences who are ready to take action. Then, drive conversions using tactics like paid search, email marketing, social, and SMS ads with the call-to-action of “Apply Now.” 

If you need a marketing partner to create your custom higher education marketing strategies, contact Coegi today to learn more. 

We’ll guide you through the process of in-depth research to identify your ideal target audience and how you can reach them. Then, we’ll partner with your team to activate a strategic, omnichannel media plan based on your core business goals. 

The OTT/CTV Advertising Opportunity | Webinar

OTT/CTV advertising has officially met the reach of broadcast television. Streaming content and connected TV devices exploded in 2020 as more consumers stayed home and cut the cord. In 2021, there were nearly 214 million connected television users, and that number is projected to increase to 230 million by 2025.

If streaming TV advertising is new to you, you likely have many questions about the CTV ad landscape. 

  • How are users consuming television today? 
  • Who is streaming TV versus watching cable? 
  • How do you address cross-device streaming? 
  • How do you measure and test connected TV ad performance? 

You’re not alone. These questions are top of mind for many marketers. CTV is constantly changing and capabilities evolve seemingly overnight. To clear up some of that uncertainty, we answer these and many more questions in this webinar. 

Coegi partners with leading industry experts from TheTradeDesk, Magnite, and iSpot.TV. In this webinar, the panelists clearly explain the immense opportunity available to advertisers in streaming TV. You’ll come away from this webinar with a much stronger understanding of the opportunity on CTV video advertising and how to leverage smart TV for maximum marketing ROI on ad spend. 

In addition, you’ll learn: 

  • The latest trends in OTT/CTV advertising for brands and consumers
  • Ways to strategically incorporate premium OTT advertising inventory into your campaigns
  • Recommendations on how to effectively measure CTV campaign performance

For more resources, download our free CTV Advertising Guide.

6 TikTok Tips for Advertisers

TikTok advertising provides a unique opportunity to engage with potential customers in a highly authentic way. However, what was successful on other social platforms won’t necessarily shine on TikTok. Before you jump into advertising on TikTok, it’s important to understand the algorithm and the user expectations. 

Befriending the TikTok Algorithm

The sometimes infamous, sometimes beloved TikTok algorithm serves content to users based on their interests and engagement on the app. If an individual likes, shares, and comments on videos about parenting and gardening, for instance, they’ll continue to see content around those topics of interest. There are endless corners of niche content such as “book tok”, “mom tok” and “gym tok” which brands can tap into.

To most effectively reach your target audience, consider which videos your ideal consumers are likely interacting with. Tailor your content to their interests, down to the captions, sounds, and hashtags.

Once you have a clear understanding of your target persona, use these TikTok advertising tips to drive success:

Six TikTok Tips

(1) Define your purpose and brand message

Enter TikTok with a clear understanding of why your brand is there. Know what you want to tell consumers, understand what they value and are interested in, and learn what kind of messaging they are receptive to. Without these things in mind, your message may be miscommunicated or lost (the algorithm can be unforgiving). 

(2) Use influencers to build trust and authenticity

Influencers are a priceless resource when it comes to reaching your audience, especially on TikTok. Contrary to popular belief, influencer marketing drives lower-funnel results, is accessible for all budgets, and applies to any industry vertical. Micro influencers are especially important on TikTok to boost your brand authenticity. These creators often have more engaged, albeit smaller in number, followers. They are also experts on the platform and will help you create organic-looking content users are more receptive to. 

(3) Understand and take advantage of trends

Nothing turns users away from a TikTok campaign quicker than a blatant lack of understanding of trends. Of course you must craft creative content that is unique and represents your brand. But to really grab your audience’s attention, design creatives to seamlessly fit into the ‘For You’ page through tone, humor, and aesthetics. Avoid being out of touch with your target demographic by devoting time to actually becoming familiar with the platform and observing engagement patterns and trends firsthand. 

(4) Know the purpose and importance of short-form video

Short form video (6-30 seconds long) drives higher engagement than nearly any other media format. It’s TikTok’s bread and butter. With this platform, the message and draw of a video outweighs its length. Play around with the style, format, and timing of posts to see which combination gains the most engagement for your brand. 

(5) Lean into analytics

Dive into TikTok Business Analytics to track which type of content performs best. This is especially useful when trying new tactics or A/B testing to determine what works and what doesn’t. You should also use audience analytics to understand who your content is reaching. TikTok’s targeting parameters are relatively broad, so this data can provide a better view of who is actually seeing and engaging with your brand. 

(6) Entertain your audience, but keep it authentic

Authenticity is mandatory on TikTok. Your sponsored content must feel organic to drive positive engagement and create meaningful results. Don’t be afraid to embrace dancing trends, create comedic skits, or insert your brand into the latest trending sounds. Be prepared to craft energetic and encouraging replies to user comments, and even look to those comments for inspiration for future videos. Be as approachable as possible to establish a brand community on TikTok. 

 

Successful TikTok advertising can mean different things to each brand. Whether the goal is increased engagement, social buzz, or sales, following these six TikTok tips will help you move the needle in the right direction. Embrace creativity and innovation to reach your audience in a way that makes a lasting positive impression on the fastest growing social platform. 

For more TikTok campaign tips, check out this TikTok Q&A article and our list of TikTok Dos and Don’ts from Coegi’s social media specialists.

Want to get on TikTok? Reach out to Coegi today to get started.

Travel and Tourism Marketing: The Digital Guide

The travel and tourism marketing is rebounding as the industry surges above pre-pandemic levels.

Are you taking advantage of it?

This digital guide to travel marketing gives you everything you need to know before launching a campaign. 

How to Succeed at Travel and Tourism Marketing

Travel books and printed pamphlets are a thing of the past. Now, it’s time to lead with digital tactics.

Today’s travelers are finding inspiration for trips on digital channels. Younger travelers in particular are taking this a step further by shifting to mobile devices over desktop, looking to the brand’s website or Instagram to get a sense of what they can expect. 

To reach the modern traveler, brands need to create a seamless experience across digital channels from awareness to check out/visit.

You’ll also need to create a strategic, customized approach to target your optimal audience on the most impactful channels.

Your Guide to Success

Download this guide to learn how to:

  • Leverage the latest travel and tourism marketing trends
  • Create the optimal media mix for your brand with the most impactful channels
  • Implement cookieless solutions to reach your target audience
  • Measure the ROI from omnichannel travel marketing campaigns

Ready to take off?

View and download the guide below!

The Return of Travel and Tourism Marketing

After the tumultuous years of the pandemic, travel and tourism is finally experiencing a surge in demand. Travel digital marketing spend dipped 51% in 2021 but is now growing by 14.2% in 2022. An additional 12.1% increase is expected in 2023, according to eMarketer

Pathmatics Travel and Tourism Marketing Spend Data

What do travel and tourism marketers need to do to prepare for this opportunity?

Lead With Digital Tactics

Travel books and printed pamphlets are a thing of the past. Today’s travelers are finding inspiration for trips on digital channels. Younger travelers in particular are taking this a step further by shifting to mobile devices over desktop, looking to the brand’s website or Instagram to get a sense of what they can expect. 

As the saying goes, “not all who wander are lost.” Allow yourself to experiment, becoming smarter by letting continuous learning guide your marketing strategy. The best way to do that is to start with digital, where flexibility and agility allow for quick learnings and pivots.

Digital marketing is the perfect petri dish to test out tactics and creatives before making a major investment. For example, you can run a short-form video ad on social media and identify which creative is performing best. Then, use those creative learnings to inform a more premium CTV placement or Cable TV buy with an added layer of confidence.

Is your travel brand ready for a digital-first marketing strategy?

Here’s your digital housekeeping checklist to prime your digital travel and tourism marketing for success:

High Impact Travel and Tourism Marketing Channels 

When choosing travel marketing channels, consider these four aspects: 

  1. Budget: If budget is limited, maximize spend on fewer channels. If you have more dollars, consider diversifying, testing something new or incorporating premium placements. 
  2. Audience: Identify where your audience is most active and receptive to advertising. 
  3. Customer Journey: Understand how your customers behave, and shape your advertising around their decision making process. 
  4. Storytelling: Include highly visual channels that allow storytelling to tap into their emotions. 

To keep pace with digital-first users, prioritize your digital marketing efforts on these key digital channels: 

Facebook

  • According to Pathmatics data, Facebook is the leading social media channel for Travel/Tourism ad spend. Explore various ad formats to help lead your traveler down the funnel, such as Facebook Lead Ads. Tailor educational resources to unique audience groups to establish trust and consideration. 

Endemic Travel Sites

  • Travel blogs and sites are highly valuable for travel brands. 59% of families use travel websites to plan vacations. Another 13.5% of leisure travelers use travel blogs to plan trips. Use these sites establish brand awareness and trustworthiness among potential travelers. 

User-Generated Content 

  • UGC is used by 58.2% of travelers for planning leisure travel. Word of mouth is, and always will be, the most impactful form of marketing. Encourage customers to leave quality reviews on your site or other travel pages to boost your brand status. In addition, encourage users to create content FOR you. 

Paid Search

  • Speed and agility are crucial for travel brands. Leverage a strong search marketing strategy to appear as a top option for during the research and discovery process. Optimize a combination of branded, unbranded and competitive paid search terms. This will help you show up for relevant, high value queries.

Twitter

  • Twitter is especially effective for targeting luxury and business travelers on a platform where users are highly engaged, especially surrounding news and business. To expand your targeting pool, use the platform’s AI to find follower lookalikes from competitor brands.

Online Video 

  • While a picture is worth a thousand words, a video is priceless. Online video placements across YouTube and Display allow brands to tell a rich, visual story. YouTube offers various travel category targeting options such as Business Travel, Family Travel, and Frequent Travel. You can also layer these with geo targeting to narrow in on your core audience. 

Connected TV

  • Connected TV amplifies online video by placing it on the largest screen in the household. It’s one of the most impactful visual mediums travel brands can use, while offering more flexibility and addressability than linear TV. CTV ads are a great option to reach family travelers or promote kid-friendly destinations. 

Influencer

  • 49% of Gen Z adults and 50% of Millennials follow at least one travel influencer on social media per a MorningConsult study. These online figures are beginning to play a pivotal role in how travel is planned. Explore how creators can help boost your brand affinity whether it be local nano-influencers or macro-influencers. 

Instagram

  • Instagram is a go-to source of inspiration for Millennial and Gen-Z travelers. Travel brands can build community by interacting with users through various formats – reels, stories, and posts. Use post comments, story polls, and Q&As to start a conversation with interested travelers. Avoid being overly curated and don’t be afraid to use trending phrases, sounds or hashtags. 

Pinterest

  • Travel engagement on Pinterest is at an all time high with travel-related searches increasing by over 60%. Pinterest is primed for planning and purchasing, and can facilitate real bookings. This platform is a great place to hone in on ‘Travel’ and ‘Foodie’ audiences. 

TikTok

  • No other social platform enables the potential virality or mass reach as TikTok. Users spend an average of 52 minutes per day on the app, and 90% of TikTok users use the app multiple times daily. Although TikTok has a strong younger presence, 51% of users are now 30+. The app is growing in popularity amongst millennials with disposable income for travel. DisneyParks has over 4M followers on TikTok and Delta Airlines gained nearly 19.5M views in the initial 36 hours of their first TikTok campaign.

Retail Media

  • Activating first-party shopper audiences through retail media networks is a great way to reach travelers. For example, the Marriott Media Network uses search and reservation data to serve relevant ads to consumers.  

DOOH

  • Digital out of home spend is soaring as people are traveling again. Screens in airports, inflight video, taxi cabs, bus stations, billboards near attractions, and more can place your brand in front of traveling audiences. DOOH is a great tactic to educate users once they are at a destination. 

Local Partnerships

  • 78% of survey respondents want to support local small businesses when they travel. State and city tourism brands can leverage this trend by partnering with local artists, chefs or businesses. Thise partnerships can drive travel consideration and boost awareness for both parties. Consider unique creative options like how-to videos, downloadable guides, or co-branded social posts about the partnership. 

Ad Targeting for Travel and Tourism Audiences

It’s important that you don’t create a one-size-fits-all approach when marketing to future tourists. Consider who your existing traveler base is, and identify attributes to qualify other individuals in your prospecting audience. From there, tailor messaging to drive education and consideration. 

Are they solo travelers seeking adventure? Young families looking for a cost effective, kid-friendly trip? Foodies wanting luxurious and avant garde dining experiences? Create profiles to understand these individuals from a 360-degree perspective. Build as many personas as makes sense for your brand. 

Personalize Messaging 

Next, personalize your messaging to meet their unique motivations, behaviors and interests. Speak to each group differently and adjust visuals to resonate with their interests. If you’re looking to reach the adventure seeker, show fun activities like zip lining, hiking, concerts, etc. If you’re speaking to the budget-friendly family, showcase the value of the experiences you offer, without a major bill.

Reach Your Travelers Throughout Their Journey

To reach today’s consumers, brands need to create a seamless experience across digital channels from awareness to check out/visit. 

An omnichannel strategy is vital to keep a loyalty loop and encompass all phases of the customer journey. Use your marketing mix to show up at key moments in the consumer journey from planning to experiencing. ThinkWithGoogle identified four core micro-moments in the travel process: Dream, Plan, Book, and Experience. 

  • Dream – Spark inspiration and educate during the dreaming phase
  • Plan – Provide helpful information and build trust
  • Book – Offer a compelling value proposition and enable seamless transaction
  • Experience – Ensure the visit is positive and meets expectations. Follow up with post-visit marketing to keep customers engaged. Encourage reviews and social media posts during and after. 

Measuring Travel and Tourism Marketing Campaigns

Create a Data Terminal

It’s easy to get absorbed in the performance of individual channels. However, this causes campaigns to quickly turn from strategic to tactical. Instead, manage your advertising holistically within one dashboard. Doing so allows you to share and optimize performance trends and learnings across tactics. By looking at the data from a macro lens, you can identify important signals and weave a cohesive story. 

Check your unnecessary baggage 

Marketers need to ensure they are looking beyond vanity metrics to identify trends that signal success. It is especially important to synchronize data sets as we prepare for cookie deprecation. Instead of solely looking for direct attribution, explore a variety of business and media metrics over time. This will unveil unique learnings and better show the incremental impact of advertising.

Onboard advanced measurement 

When media metrics do not answer your business questions, layer advanced measurement tactics, on top of traditional media efficiency metrics. These data points will provide a more robust view of marketing’s impact on business goals. 

For tourism brands, foot traffic lift is especially impactful in providing a clear view of how advertising drove incremental increases in visitors.

Refuel with continuous learning

When creating a marketing strategy, it’s critical to fuel ongoing campaign learnings to answer key questions and improve results for future initiatives. 

At Coegi, we combine a measurement strategy and a structured learning agenda. This ensures we are optimizing campaigns toward business goals while also continuously improving. 

Key Takeaways for Travel and Tourism Marketers 

  1. Lead with digital tactics to reach the growing audience of travelers 
  2. Lean into highly visual channels such as social media and online video
  3. Understand your unique audiences and tailor ads to their consumer journey across channels 
  4. Implement a comprehensive measurement strategy to see the impact of your campaigns

For more strategic insights and campaign activation, contact Coegi to set up a meeting with our travel marketing experts. 

/ Contact

Tell us about your project
Are you interested in gaining the latest marketing insights through Coegi’s newsletter, The Loop?
This field is for validation purposes and should be left unchanged.

contact form image