Category: Marketing Measurement

The Countdown to Zero-Party Data

Posted on by Coegi

The Countdown to Zero-Party Data

If you’ve been paying attention to marketing news lately, you have no doubt seen the terms first-party, second-party, third-party, and zero-party data. These terms are critical in almost every targeting strategy conversation. 

With Google’s impending deprecation of third-party cookies, it is vital that you understand the differences between these data types. In this blog, you’ll learn how they can help or hurt your advertising strategies. Plus, we’ll outline how to collect and leverage each data source from third to zero-party data. 

Third-Party Data

What is Third-Party Data?

Third-party data is any information collected on consumers from an entity with no relationship to that consumer. In marketing, data aggregators commonly gather data from web browsers that are bundled and sold to advertisers. 

How to Collect Third-Party Data:

  • To collect third-party data, marketers purchase curated data packages from aggregators. This data is the primary target of data and privacy protection laws because it is usually collected and shared without the explicit consent of consumers. 

How to Use Third-Party Data:

  • How do you use this data? The short answer: due to changes in privacy laws/policies and the cookieless future, you should use third-party data sparingly. Additionally, this data collection can be inaccurate and lead to budget waste by serving ads to the wrong audiences.
  • Start shifting toward collecting more effective forms of consumer data, like first-, second-, and zero-party data, for your targeting needs.  

Second-Party Data

What is Second-Party Data?

Second-party data is consumer information collected directly by another organization that your brand has purchased or gained access to through partnerships. Unlike third-party data, the collecting organization has a direct relationship with the consumer. This leads to more accurate and actionable information. 

How to Collect Second-Party Data:

  • One of the more common forms of second-party data collection is through walled gardens, such as social media and retail media platforms. For example, social media account users on each platform are required to login prior to the use of the app. You may also gain access to this type of data through quality publisher partnerships. 
  • Like third-party data, you have to purchase or negotiate access to this data from the collection source. Coegi partners with providers like OwnerIQ, US Farm Data, and other reputable sources to ensure our clients have access to quality second-party data. 

How to Use Second-Party Data:

  • As mentioned above, you will likely use this kind of data while running ads on walled garden platforms or when activating direct partnerships with publishers. If you partner with a company to access this data, they will typically send anonymized email lists or require you to serve ads through them to gain access to their audiences. 
  • It is important to thoroughly vet any partnership in this space. Be sure you are in accordance with any privacy laws or policies put in place. 

First-Party Data

What is First-Party Data?

First-party data is information your brand collects directly from your audience. If you analyze it effectively, this will be one of the most important elements for digital advertising strategies in a cookieless future. 

How to Collect First-Party Data:

  • Place gated content on your website to collect emails and other information.
  • Generate email newsletter sign-ups in exchange for discount codes or special offers.
  • Store relevant information from customer purchases in your CRM platform for future segmentation and activation.

How to Use First-Party Data:

  • After collecting first-party data, you can use it to reach individuals who have already engaged in your brand through features like email-match targeting.
  • Develop modeled audiences to target people who have similar data points or behaviors to your existing customer base. Personalize advertising messages and other communications based on the most valuable and influential data points.

Zero-Party Data

What is Zero-Party Data? 

Coined by Forrester, zero-party data is collected when “a customer intentionally and proactively shares with a brand. It can include preference center data, purchase intentions, personal context, and how the individual wants the brand to recognize [them].” This data is technically a subcategory of first-party data. It is, however, worth giving this information its own terminology because it has the potential to go beyond first-party data snapshots and provide advanced profiles of your customer base. 

How to Collect Zero-Party Data:

  • Design and distribute short strategic surveys, quizzes, and polls for your audiences. 
  • Include interactive tools on your website that allow users to self-identify for a more personalized website experience.
  • Require free or subscription-based website account set-ups and logins to view the most valuable content to create a value exchange. 
  • Build product or service ratings into your website listings.

Tip: Motivate the customer by offering them something of value from your brand. For example, you could offer a discount or special access to an event in exchange for providing the data. 

How to Use Zero-Party Data:

  • Add zero-party data to your CRM and use it to curate customized communications and offers that build brand loyalty.
  • Act on user feedback to align your marketing strategy and customer touchpoints with the desires of your target audience.
  • Deliver custom suggestions to your users’ account home page based on information collected in their account set-up. 

Tip: Be conscientious about how often you are asking for this information and be sure to include variety between each ask. You don’t want to fatigue the customer and create a bad user experience. 

Bringing it All Together

The key distinction to make between each data type is the source.  As you move from third to zero-party data, you move closer to a more accurate understanding of your audience. These direct-from-the-source insights will help you make smarter strategy decisions and more effectively motivate your audience to convert. 

To learn more about how to use this data, read our Cookieless Targeting and Identity Solutions blog by Coegi’s Director of Innovation, Savannah Westbrock. 

Make Smarter Marketing Decisions with Media Mix Modeling

Posted on by Lindsey King

Every brand wants to pre-optimize their campaigns for success right out of the gate, with parameters in place to quickly attribute success to specific channels, audiences, and creatives. However, as we look toward a future without the simple attribution offered by cookies, we need to get back to our statistical roots of traditional media strategies, those without the easy button involved. That’s why marketers should lean further into the value that’s offered with media mix modeling.

What Is Media Mix Modeling?

At a high level, media mix modeling is a way to define optimal budget allocation for media channels by looking at previous campaign performance. It requires analyzing sales-related data and media metrics (Coegi’s data and technology team recommends 2-3 years worth) to make predictions and strategy optimizations that will, in theory, improve future campaign performance. 

Is Media Mix Modeling Superior to Attribution Models?

In short, these models should be considered and analyzed alongside each other, as they both offer valuable insights from unique perspectives.

  • Attribution gives you quick, real-time information about how specific media parameters are impacting your business goals. This information is useful when making mid-flight optimizations and short-term reporting.
  • Media mix modeling zooms out to give a bird’s-eye view of how all the pieces are working together to affect long-term strategy and performance. Each model informs the other, but tells different stories. 

How Can Marketers Build Strategies from Modeling Learnings?

It is crucial to fully understand the data you’re analyzing, not just the standard media metrics from campaign reports. What are all of the factors that may have contributed to performance fluctuations?

  • Creative?
  • Messaging?
  • Audience strategy?
  • Seasonality?

Knowing the context surrounding the numbers will give you a strong foundation to build future strategies upon. Using that context as the framework, determine what story the data points are telling you. The numbers don’t lie, but they don’t always tell the whole story. By asking the right questions, and maintaining a test and learn mentality, you will ensure strategic decisions are based on multiple factors rather than just one KPI.

How Do You Know Your Media Mix Model Is Working?

A media mix model makes predictions, but it’s not a crystal ball. Just because Facebook historically performed well does not mean it will continue to do so forever. That said, it is important to develop a continuous learning agenda to design your models.

Test your assumptions based on historical performance. For example, what will happen if you increase the budget for programmatic channels? Do overall business results change? The only way to know is to strategically make the budget adjustment and measure incremental results. From there, you can make more informed decisions about your channel strategy and budget allocation. 

Priming Your Media Mix Model For Success:

  • Keep business goals at the center of your strategy 
  • Gather quality, historical data to measure actionable results 
  • Understand the contextual factors impacting your data results 
  • Consider the sales cycle when designing tests – a longer cycle needs more time between strategic adjustments
  • Share strategic details and learnings across teams. Seemingly trivial aspects to you may impact how a model is built. 
  • Data can be easily manipulated to tell an inaccurate story. Think critically and apply business acumen to make sure you have sound methodology. 

Further Reading:

Let's work together

We’re passionate about the power of strategy, content, technology and creativity to reach your most valuable audiences. Sound like a match? Reach out to get started.

Contact Us
Coegi Partners

/ Contact - usa

Tell us about your project

Are you interested in gaining the latest marketing insights through Coegi’s newsletter, The Loop?
This field is for validation purposes and should be left unchanged.

Coegi Partners
Skip to content