After completing a strategic review of our options, our team determined that Snapchat was the best option for two reasons. First, the platform allows advertisers to retarget the under 18 demographic, removing that tactical hurdle for our team. Second, and most importantly, the target audience for our higher education clients are highly active on Snapchat. Beating out Tiktok (30%) and Instagram (22%), 35% of teens say Snapchat is their favorite social media app. It is also the leading social network in the US among Gen Z with 42.0 million users in the group in 2021. With 87.3 million US monthly users, almost 30% of total internet users and 69% of teens and young adults, Snapchat quickly became the clear choice for this consideration campaign.
To measure campaign success, we defined swipe-up rates as the primary KPI. The benchmark for success was set at our standard swipe-up rate of 0.5% and with a budget of $3,300, the campaign generated 6,345 swipe ups, for an average rate of .91%. At its peak, the campaign generated a remarkable 1.88% swipe up rate.
Part of this campaign’s success was due to our use of lookalike audiences, which allowed us to ramp up scale and reach a greater audience. We saw such great results with this strategy that we recently applied it to another higher education client who, with the same 0.5% benchmark, is currently seeing an average swipe-up rate of 1.05%. We will publish final results for this campaign when it concludes in July of next year.
Takeaways for Snapchat Ad Success
An analysis of these two high-performing campaigns leads us to believe that a significant portion of the success can be attributed to the tactical strategy – the ads were being served to the right audience, at the right place, with the right technical execution. Both campaigns had different approaches to their creative design, leading us to believe the visuals contributed less to the performance than tactical execution. We hypothesize that with optimized creative strategy, similar campaigns would see even greater success.
To get started with Snapchat campaign optimizations, we recommend the following:
- Focus on strong, front-loaded storytelling to hook the attention of the viewer.
- Keep videos short. Snapchat recommends 0:03-0:05 seconds long.
- Place your branding, offer and CTA in the first few seconds to ensure it is seen.
- Catch viewers’ attention with movement at the beginning of the video.